SaffronServices™

Using Your Experience.

Our customers work in volatile, dynamic environments where access to information to support decisive action makes a difference between success and failure.  They have no time to waste figuring out how to get something done.

They need to know.  Period.

At Saffron, we have made our products easy to learn and intuitive to work with, and we provide a broad scope of services to ensure a swift knowledge transfer, so customers quickly start getting the most from their investment.

We also work with a growing list of partners who contribute unique domain expertise and industry know-how to enable efficient customer adoption of Natural Intelligence processes for specific industries or special situations.

Saffron’s goal is to insure our customers receive the best guidance, education, and support so they can most naturally and strategically apply the Experience within their data toward solving their real-life business problems.

Implementation

Many of our customers first approach us through their organization’s “innovation” teams.  Such teams are responsible for identifying new and potentially disruptive technologies that can add material value to their business  –– whether driving revenue, reducing costs and improving efficiencies, or better serving customers.

We’ve found our customers are great teachers.  From them we have learned how best to facilitate their adoption of a beneficially disruptive technology like Saffron, and  this know-how is now being made available through our Platform-as-a-Service (PaaS) offering, SaffronSierra at www.saffronsierra.com, and our rapidly growing international partner network.

SaffronSierra is built on the idea that customers want a rapid, efficient and low-cost way to learn about how a memorybase works, and a place to  test out their innovative application ideas.

SaffronSierra provides developers and IT organizations alike an opportunity to review documentation, see illustrations of sample code, participate in blog discussions, and ask questions about the technology underlying the Saffron Natural Intelligence Platform –– namely SaffronMemoryBase or our Reasoning Methods REST APIs –– through our on-line support dialogues.

Via SaffronSierra, you can test the Saffron Natural Intelligence Platform with a 30-day free trial. Additionally, you can see Saffron connections and analytics at work if you visit www.tweeetdive.com, where you can create your own “worlds of Experience” using Twitter feeds content.

We’ve also created YourHealthWorld, YourBIWorld, YourMoneyWorld and other focused “worlds” to topically illustrate Saffron in context of various industries.  We trust you will find Saffron’s “Worlds of Experience” program  informative and helpful in understanding what people are talking about in a particular domain at any time.

Business Partners play a key role in helping customers adopt Saffron.  As domain experts in their respective fields, Saffron alliance partners are passionate about helping their customer implement new ideas, and new strategies where Saffron’s memorybase technology plays a key role.  We work side by side with our customers and partners to ensure rapid deployment and ROI on the Saffron Natural Intelligence Platform.

Training

Saffron offers multiple training options, all of them tailored to the customer and delivered in their facilities or via online courseware.

Product Support

Product support on all Saffron software is available at www.saffronsierra.com.

For more information about Saffron Technology Services, including Implementation partners, Training, and Product Support offerings, please contact us.